04 Grow
Hosting, Maintenance & Support
Managed hosting, updates, backups, monitoring and a person who answers.
The business problem
Nobody owns the website. Plugins are out of date, the last backup is unverified, the SSL certificate expires at an inconvenient hour, and when something breaks the search for who to call takes longer than the fix.
Maintenance is boring right up until the morning it is not. The value of this work is measured in the incidents that never happened.
The GDS approach
Launch is the halfway point.
We take ownership of the platform: staged updates tested before they reach production, monitored uptime and performance, verified backups, and a defined response path so you are never guessing who to contact.
Capabilities
What this covers
- Managed WordPress and application hosting
- Staged core, theme and plugin updates
- Security hardening and malware monitoring
- Automated, verified backups and restore testing
- Uptime and performance monitoring
- Content updates and small enhancements
Typical deliverables
What you end up holding
- Hosting environment with staging
- Monthly update and maintenance cycle
- Backup schedule with tested restores
- Uptime, performance and security monitoring
- Monthly report and improvement notes
- Defined support channel and response times
Process
How the work runs
- Onboard Audit, hardening and baseline
- Operate Monitored hosting and staged updates
- Report Monthly status and recommendations
- Improve Planned enhancements each quarter
— Related work
— Next action
Need hosting, maintenance & support?
Tell us what is happening now and what you need to be true in six months. We will come back with a route, a rough shape and an honest view of the cost.
- Based in
- Minnesota, USA
- Typical reply
- Within one business day